# Customer.io: Investigating issues with the Agent

> Customer.io reported problems with the Agent. Customer.io later stated that the incident is resolved. The incident started on 3 September 2026 and was resolved on 1 November 2026.

- Provider: [Customer.io](https://outages.cc/customerio.md)
- Type: Incident
- State: resolved
- Worst impact: Degraded performance
- Started: 2026-09-03 17:29 UTC
- Official update: https://stspg.io/18rjm4cjzwcr

## Updates from Customer.io

### resolved, 2026-11-01 17:18 UTC

This incident has been resolved.