# Customer.io: Delays in processing and UI inaccessible for some customers in the US datacentre

> Customer.io reports delays in data processing and an inaccessible management interface in the US datacentre. Customer.io states that the incident is resolved. The provider did not give the duration.

- Provider: [Customer.io](https://outages.cc/customerio.md)
- Type: Incident
- State: resolved
- Worst impact: Degraded performance
- Started: 2026-08-03 07:08 UTC
- Components: Data Processing, Management Interface
- Official update: https://stspg.io/b117q2fplxp8

## Updates from Customer.io

### resolved, 2026-11-01 17:18 UTC

This incident has been resolved. Thanks for your patience.