# Customer.io: Customers are Unable to add new Email Sending Domains

> Customer.io customers cannot add new email sending domains in the Management Interface. Customer.io reports that the incident is resolved. The incident lasted 33 minutes.

- Provider: [Customer.io](https://outages.cc/customerio.md)
- Type: Incident
- State: resolved
- Worst impact: Partial outage
- Started: 2026-11-06 23:53 UTC
- Components: Management Interface
- Official update: https://stspg.io/7ryl480x0flq

## Updates from Customer.io

### resolved, 2026-11-07 00:27 UTC

This incident has been resolved.

### identified, 2026-11-07 00:06 UTC

We have identified the issue and are working to resolve the matter.

### investigating, 2026-11-06 23:54 UTC

We are currently investigating this issue.