# dbt Cloud: Jobs list and Environment pages failing to load

> The Jobs page, Project and Environment pages, and run logs do not load for some accounts. Users may see an empty jobs list or an error. dbt Cloud deployed a fix, and the pages returned to normal at 2026-11-04 20:57 UTC. dbt Cloud continues to monitor.

- Provider: [dbt Cloud](https://outages.cc/dbt.md)
- Type: Incident
- State: monitoring
- Worst impact: Degraded performance
- Started: 2026-11-04 20:00 UTC
- Official update: https://status.getdbt.com

## Updates from dbt Cloud

### monitoring, 2026-11-04 21:27 UTC

We have deployed a fix for the issue affecting the Jobs page, Project and Environment pages, and run logs, and these pages returned to normal as of 2026-11-04 20:57 UTC. We are continuing to monitor. Some scheduled and API-triggered runs during the incident did not start and may need to be re-triggered manually.

### identified, 2026-11-04 20:45 UTC

We have identified an issue with the Jobs page, Project and Environment pages, and run logs that was caused by a recent deployment. Some accounts may see an empty jobs list or errors when loading these pages. Scheduled jobs continue to run as expected and there is no impact to pipelines or data. A fix is being implemented and we will provide an update shortly.

### investigating, 2026-11-04 20:39 UTC

We began investigating at 2026-11-04 19:06 UTC an issue affecting the Jobs page, Project and Environment pages, and run logs for some accounts. Affected users may see an empty jobs list or an error when loading these pages, and may be unable to view, edit, create, or manually trigger jobs. Scheduled jobs continue to run as expected and there is no impact to pipelines or data. The team is working on a resolution and we will provide updates as soon as new information becomes available.

### identified, 2026-11-04 20:12 UTC

We have identified an issue with the Jobs page, Project and Environment pages, and run logs that was caused by a recent deployment. Some accounts on US and EMEA instances may see an empty jobs list or errors when loading these pages. Scheduled jobs continue to run as expected and there is no impact to pipelines or data. A fix is being implemented and we will provide an update shortly.

### investigating, 2026-11-04 20:00 UTC

We began investigating at 2026-11-04 19:06 UTC an issue affecting the Jobs page, Project and Environment pages, and run logs for some accounts. Affected users may see an empty jobs list or an error when loading these pages, and may be unable to view, edit, create, or manually trigger jobs. Scheduled jobs continue to run as expected and there is no impact to pipelines or data. The team is working on a resolution and we will provide updates as soon as new information becomes available.