# Deepgram: Elevated errors for Flux streaming STT and Voice Agent sessions

> Deepgram Flux streaming speech-to-text requests failed at the US endpoint. Voice Agent sessions with a Flux listen model did not start and returned a FAILEDTOSTARTLISTENING error. Other models were not affected. Deepgram reports that the incident is resolved. It lasted about 6 hours and 33 minutes.

- Provider: [Deepgram](https://outages.cc/deepgram.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-05 18:42 UTC
- Resolved: 2026-11-06 01:14 UTC (lasted 6 h 33 min)
- Components: Streaming API, Voice Agent API, Deepgram Public API (api.deepgram.com) - Streaming API, Deepgram Public API (api.deepgram.com) - Voice Agent API
- Official update: https://stspg.io/bsjpp4h6bk3n

## Updates from Deepgram

### resolved, 2026-11-06 01:14 UTC

This incident has been resolved.

### monitoring, 2026-11-05 18:54 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-11-05 18:45 UTC

We are currently investigating elevated errors for Flux streaming speech-to-text requests at our US endpoint. Voice Agent sessions configured with a Flux listen model may fail to start with a FAILED_TO_START_LISTENING error. Other models are not affected.