# Deepgram: Elevated API errors

- Provider: [Deepgram](https://outages.cc/deepgram.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-30 19:29 UTC
- Resolved: 2026-09-30 19:39 UTC (lasted 10 min)
- Components: Batch API, Streaming API, TTS API, Voice Agent API, Deepgram Public API (api.deepgram.com) - Batch API, Deepgram Public API (api.deepgram.com) - Streaming API, Deepgram Public API (api.deepgram.com) - TTS API, Deepgram Public API (api.deepgram.com) - Voice Agent API
- Official update: https://stspg.io/cddq3b79rlkq

## Updates from Deepgram

### resolved, 2026-09-30 19:39 UTC

Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved.

### investigating, 2026-09-30 19:29 UTC

We are investigating elevated error rates on API requests to US endpoints. Some requests and connections are failing with HTTP 500 errors or timing out.