# Deepgram: Elevated Latency and Errors for Batch STT (US)

- Provider: [Deepgram](https://outages.cc/deepgram.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-28 17:53 UTC
- Resolved: 2026-09-28 17:53 UTC (lasted 1 min)
- Components: Batch API, Deepgram Public API (api.deepgram.com) - Batch API
- Official update: https://stspg.io/k22pql8wh6l1

## Updates from Deepgram

### resolved, 2026-09-28 17:53 UTC

An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.

### investigating, 2026-09-28 17:40 UTC

We are investigating elevated latency and 429 errors affecting some pre-recorded (batch) STT requests.