# Deepgram: [Deepgram API] Elevated Batch and Streaming STT Error Rates

- Provider: [Deepgram](https://outages.cc/deepgram.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-04 14:30 UTC
- Resolved: 2026-08-04 18:10 UTC (lasted 3 h 40 min)
- Components: Batch API, Streaming API, Deepgram Public API (api.deepgram.com) - Batch API, Deepgram Public API (api.deepgram.com) - Streaming API
- Official update: https://stspg.io/7jgm1b5hst0z

## Updates from Deepgram

### resolved, 2026-08-04 18:10 UTC

This incident has been resolved.

### monitoring, 2026-08-04 15:21 UTC

An ISP network failure resulted in poor performance along one network path, resulting in degraded performance that primarily affected STT traffic. All network traffic is now routed through a high quality network path and services have recovered. We are actively monitoring.

### investigating, 2026-08-04 14:30 UTC

We are currently investigating an issue where batch and streaming STT requests have degraded performance.