# Deepgram: ISP Backbone Degradation

- Provider: [Deepgram](https://outages.cc/deepgram.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-02 20:22 UTC
- Resolved: 2026-09-02 23:28 UTC (lasted 3 h 6 min)
- Official update: https://stspg.io/j8vx465jb5xd

## Updates from Deepgram

### resolved, 2026-09-02 23:28 UTC

The upstream ISP failure has been mitigated by rerouting all traffic around that provider.

### identified, 2026-09-02 20:22 UTC

Cogent is experiencing a backbone networking issue in LA, due to two fiber cuts. This is likely impacting a large majority of traffic flowing to the east-coast, we're looking into possible mitigations and Cogent has engineers actively working on it. https://ecogent.cogentco.com/network-status