# Deepgram: Elevated 5xx Errors

- Provider: [Deepgram](https://outages.cc/deepgram.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-22 16:00 UTC
- Resolved: 2026-10-23 11:00 UTC (lasted 18 h 59 min)
- Components: Batch API, Streaming API, TTS API, Voice Agent API, Voice Agent API: Downstream Providers, DG Whisper Cloud, Deepgram Public API (api.deepgram.com) - Batch API, Deepgram Public API (api.deepgram.com) - Streaming API, Deepgram Public API (api.deepgram.com) - TTS API, Deepgram Public API (api.deepgram.com) - Voice Agent API, Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream Providers, Deepgram Public API (api.deepgram.com) - DG Whisper Cloud
- Official update: https://stspg.io/yfyw2wff9xjp

## Updates from Deepgram

### resolved, 2026-10-23 11:00 UTC

Between 16:00 and 17:09 UTC on October 22, some API requests returned 5xx errors because of an issue with authentication services at one of our datacenters. This incident is resolved. All systems are operational.

### monitoring, 2026-10-22 17:29 UTC

We have identified the issue & are monitoring the solution.

### investigating, 2026-10-22 17:14 UTC

We are continuing to investigate this issue.

### investigating, 2026-10-22 16:00 UTC

We are currently investigating elevated 5xx errors with authentication services at one of our datacenters.