# Devin: Devin Cloud is unavailable

- Provider: [Devin](https://outages.cc/devin.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-08-13 13:38 UTC
- Resolved: 2026-08-13 16:18 UTC (lasted 2 h 40 min)
- Components: Cloud Web Client, Cloud Agent
- Official update: https://stspg.io/x0lzpjngx5fp

## Updates from Devin

### resolved, 2026-08-13 16:18 UTC

This incident has been resolved.

### identified, 2026-08-13 16:08 UTC

Some users may still experience slower response times. We are steadily recovering and are still working to fully restore normal performance

### investigating, 2026-08-13 15:53 UTC

Our engineering team has identified elevated database connection activity as the source of the issue and has applied several mitigations; the application is partially operational, though some users may still experience slower response times. We are seeing steady recovery and are working closely with our infrastructure provider to fully restore normal performance. We will share additional updates as the situation progresses.

### investigating, 2026-08-13 15:07 UTC

We are still investigating the issue

### investigating, 2026-08-13 13:38 UTC

We are currently investigating this issue.