# Dropbox: Some customers are unable to access certain website routes and features.

- Provider: [Dropbox](https://outages.cc/dropbox.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-09 21:36 UTC
- Resolved: 2026-09-09 22:35 UTC (lasted 59 min)
- Components: Website
- Official update: https://stspg.io/6d2mcpdwfmb3

## Updates from Dropbox

### resolved, 2026-09-09 22:35 UTC

This incident has been resolved.

### investigating, 2026-09-09 21:36 UTC

a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.