# E2B: Elevated error rates when creating sandboxes from snapshots

- Provider: [E2B](https://outages.cc/e2b.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-15 16:53 UTC
- Resolved: 2026-09-15 21:38 UTC (lasted 4 h 45 min)
- Official update: https://status.e2b.dev

## Updates from E2B

### resolved, 2026-09-15 21:38 UTC

This incident has been fully resolved. We’ll publish a postmortem soon with more details on the cause and resolution. We apologize again for the disruption.

### monitoring, 2026-09-15 21:01 UTC

We’ve deployed the fix, and sandbox creation from snapshots is operating normally. We’re continuing to monitor to confirm stability.

### identified, 2026-09-15 20:06 UTC

We’ve confirmed the root cause and are working to deploy a fix. We’ll share another update once the fix is in place and we’ve verified recovery.

### identified, 2026-09-15 17:44 UTC

Our investigation points to a compatibility issue affecting some snapshot restores. We’re validating these findings and working toward a resolution. We’ll share further updates as we learn more.

### investigating, 2026-09-15 16:53 UTC

Some teams are experiencing elevated error rates when creating sandboxes from snapshots. Our team is investigating the root cause and will share updates as we learn more.