# Elastic Cloud: Degraded Performance: Cloud Provisioning Delays

- Provider: [Elastic Cloud](https://outages.cc/elastic.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-23 14:04 UTC
- Resolved: 2026-09-23 16:03 UTC (lasted 1 h 59 min)
- Official update: https://stspg.io/55k4nwc1pqw7

## Updates from Elastic Cloud

### resolved, 2026-09-23 16:03 UTC

This issue has been resolved.

### investigating, 2026-09-23 14:04 UTC

We are currently experiencing delays in provisioning new cloud resources due to slowness with an external container image provider. This may result in delays when creating new deployments, scaling existing ones, or relocating instances affected by infrastructure maintenance. As mitigation, you can try re-running failed plan changes. Existing running deployments are not impacted. Our team is actively monitoring the situation and working to mitigate the issue. We will provide an update in the next 12 hours.