# Elastic Cloud: AutoOps node metrics temporarily unavailable in some regions

- Provider: [Elastic Cloud](https://outages.cc/elastic.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-17 15:50 UTC
- Resolved: 2026-09-17 16:31 UTC (lasted 41 min)
- Official update: https://stspg.io/0ld5l0jdv02b

## Updates from Elastic Cloud

### resolved, 2026-09-17 16:31 UTC

The issue causing missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions has been fully resolved. Cluster health, shard, and deployment data were unaffected throughout, and no data was lost.

### identified, 2026-09-17 16:13 UTC

We've identified the cause of the missing node-level metrics (CPU, memory, disk, thread pools) in affected regions. Cluster health, shard, and deployment data were never affected, and no data loss has occurred. A fix has been validated in one region and is now being rolled out to the remaining affected regions. We'll provide a further update once the rollout is complete.

### investigating, 2026-09-17 15:50 UTC

We are investigating reports of missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions. This may appear as a "No data" message on the Nodes view. Cluster health, shard, and deployment data are unaffected, and no data loss has occurred. We will provide an update within the next 2 hours or earlier.