# ElevenLabs: ElevenCreative - Image & Video - Degraded performance

- Provider: [ElevenLabs](https://outages.cc/elevenlabs.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-30 09:19 UTC
- Resolved: 2026-10-30 11:01 UTC (lasted 1 h 42 min)
- Official update: https://status.elevenlabs.io

## Updates from ElevenLabs

### resolved, 2026-10-30 11:01 UTC

The issue affecting image and video generation, Flows, and MCP in ElevenCreative has been resolved. Generations are completing normally.

### monitoring, 2026-10-30 10:49 UTC

The elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative have improved. We are monitoring to confirm that generations are completing normally and will post an update once recovery is confirmed.

### investigating, 2026-10-30 09:04 UTC

We are investigating elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative. Some generations may get stuck or fail to complete. Our team is actively looking into the cause and will post updates as we learn more.