# GitHub: Incident with several GitHub Services

- Provider: [GitHub](https://outages.cc/github.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-09-13 09:16 UTC
- Resolved: 2026-09-13 10:44 UTC (lasted 1 h 29 min)
- Components: API Requests, Issues, Pull Requests, Actions, Pages
- Official update: https://stspg.io/8f3xch4y0v2k

## Updates from GitHub

### resolved, 2026-09-13 10:44 UTC

On September 13, 2026, between 08:43 and 10:44 UTC, GitHub experienced degraded availability across approximately 28 services, including Issues, Pull Requests, Actions, Codespaces, Pages, Notifications, Code Scanning, Git LFS, and new account signup. At peak, 8.8% of requests to create GitHub App installation access tokens failed. Token issuance for Actions workflows was also affected, impacting approximately 4% of workflows during the incident time frame. Creating issues through the web interface failed for about 96% of attempts, and signup failures were above 90%. The cause was an internal data-cleanup job that began writing to a shared database cluster at 07:33 UTC. That cluster stores permission data read on nearly every authenticated request. The safeguard that was pacing the background job watched only one health signal — how far the database replicas were lagging — and that signal stayed low the whole time. It did not account for the load building on the primary itself, so the j

### investigating, 2026-09-13 10:28 UTC

Pull Requests is experiencing degraded performance. We are continuing to investigate.

### investigating, 2026-09-13 10:26 UTC

We have reduced load on this cluster with internal load-shedding and are seeing signs of recovery but continue to monitor

### investigating, 2026-09-13 09:36 UTC

We're seeing increased database replication delays on collab which is causing increased error rates in authorization endpoints and follow-on increased error rates across the system - we are investigating

### investigating, 2026-09-13 09:25 UTC

Actions is experiencing degraded performance. We are continuing to investigate.

### investigating, 2026-09-13 09:16 UTC

We are investigating reports of degraded availability for API Requests, Issues, Pages and Pull Requests