# Grafana Cloud: Tempo and Mimir Read and Write Failures

- Provider: [Grafana Cloud](https://outages.cc/grafana.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-03 22:13 UTC
- Resolved: 2026-09-04 00:55 UTC (lasted 2 h 42 min)
- Components: AWS US West - prod-us-west-0: Querying, AWS US West - prod-us-west-0: Ingestion, Metrics - AWS US West - prod-us-west-0: Querying, Metrics - AWS US West - prod-us-west-0: Ingestion, Traces - AWS US West - prod-us-west-0: Querying, Traces - AWS US West - prod-us-west-0: Ingestion
- Official update: https://stspg.io/kw7xrpjrg134

## Updates from Grafana Cloud

### resolved, 2026-09-04 00:55 UTC

This incident has been resolved.

### monitoring, 2026-09-03 22:48 UTC

Tempo recovered.

### identified, 2026-09-03 22:31 UTC

Cluster Metrics are healthy for the last 15 minutes

### identified, 2026-09-03 22:13 UTC

The issue has been identified and a fix is being implemented.