# Grafana Cloud: October usage report visualization issue

> Grafana Cloud reports that October usage shows as 0 in the Cost Management and Billing component. Grafana Cloud has identified the problem and states that the cause is a billing metrics exporter issue. Grafana Cloud is working to backfill the correct data. This is a visualization issue only and did not affect billing.

- Provider: [Grafana Cloud](https://outages.cc/grafana.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-03 22:00 UTC
- Components: Cost Management and Billing
- Official update: https://stspg.io/ksvgzjk4ctnl

## Updates from Grafana Cloud

### identified, 2026-11-03 22:03 UTC

There was an issue with our billing metrics exporter that caused us to mis-report usage for October at month-end. This is causing October usage to be reported as 0 in our cost management app. We are working to backfill the correct data. Note that this did not affect billing, and is only a visualization issue.