# Grafana Cloud: Degraded data source queries

- Provider: [Grafana Cloud](https://outages.cc/grafana.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-04 18:20 UTC
- Resolved: 2026-10-04 18:33 UTC (lasted 14 min)
- Components: AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS US East (OH) - prod-us-east-2, GCP Australia - prod-au-southeast-0, GCP US Central - prod-us-central-4, Grafana - AWS Germany - prod-eu-west-2, Grafana - AWS Germany - prod-eu-west-4, Grafana - AWS US East - prod-us-east-2, Grafana - GCP Australia - prod-au-southeast-0, Grafana - GCP US Central - prod-us-central-4
- Official update: https://stspg.io/zf8d8bx0228f

## Updates from Grafana Cloud

### resolved, 2026-10-04 18:33 UTC

Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.

### investigating, 2026-10-04 18:20 UTC

We are investigating reduced query throughput for some data source plugins in multiple regions. Some queries may fail or be slow.