# Grafana Cloud: Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

- Provider: [Grafana Cloud](https://outages.cc/grafana.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-03 13:53 UTC
- Resolved: 2026-10-03 19:43 UTC (lasted 5 h 50 min)
- Official update: https://stspg.io/hwjx5xthjp51

## Updates from Grafana Cloud

### resolved, 2026-10-03 19:43 UTC

We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.

### monitoring, 2026-10-03 15:07 UTC

The issue is currently resolved but we are continuing to investigate and monitor things at this time.

### monitoring, 2026-10-03 13:54 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-10-03 13:53 UTC

Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces. Services have recovered and the underlying issue is being investigated and actively monitored.