# Grafana Cloud: High Latency in prod-ap-south-1

- Provider: [Grafana Cloud](https://outages.cc/grafana.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-03 09:32 UTC
- Resolved: 2026-09-03 12:49 UTC (lasted 3 h 17 min)
- Components: AWS India - prod-ap-south-1, AWS India - prod-ap-south-1: Ingestion, Grafana - AWS India - prod-ap-south-1, Metrics - AWS India - prod-ap-south-1: Ingestion, Logs - AWS India - prod-ap-south-1, Traces - AWS India - prod-ap-south-1: Ingestion
- Official update: https://stspg.io/f6h7k3lq3v62

## Updates from Grafana Cloud

### resolved, 2026-09-03 12:49 UTC

This incident has been resolved.

### monitoring, 2026-09-03 11:37 UTC

A fix has been applied and we are seeing signs of recovery. We will continue to monitor the recovery.

### investigating, 2026-09-03 09:32 UTC

We are currently investigating an issue impacting deployments in prod-ap-south-1. Impacted customers may be experiencing increased latency and issues with ingestion.