# Grafana Cloud: Kubernetes Observability Billing & Usage Incorrect

- Provider: [Grafana Cloud](https://outages.cc/grafana.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-22 21:27 UTC
- Resolved: 2026-09-23 14:06 UTC (lasted 16 h 39 min)
- Components: Cost Management and Billing
- Official update: https://stspg.io/4ntjl2yr75n4

## Updates from Grafana Cloud

### resolved, 2026-09-23 14:06 UTC

This incident has been resolved.

### monitoring, 2026-09-22 23:10 UTC

A fix has been implemented and we are monitoring the results.

### investigating, 2026-09-22 21:27 UTC

Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.