# Jina AI: Degraded performance: s.jina.ai

> Jina AI reports degraded performance on s.jina.ai and Reader - s.jina.ai in the us-east1 region. Jina AI reports that the service has recovered and the incident is resolved. The incident lasted about 10 minutes, from 07:40 to 07:50 UTC on 2026-11-02.

- Provider: [Jina AI](https://outages.cc/jina.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-02 07:40 UTC
- Resolved: 2026-11-02 07:50 UTC (lasted 10 min)
- Components: s.jina.ai, Reader - s.jina.ai
- Official update: https://stspg.io/zmgmf5lg9cbf

## Updates from Jina AI

### resolved, 2026-11-02 07:50 UTC

Service has recovered. Error rate: 0.00%

### investigating, 2026-11-02 07:48 UTC

Service s.jina.ai is experiencing issues. - Current P99 latency: 14502ms (baseline: 14502ms) - Current error rate: 9.66% (baseline: 9.66%) - Request count (5min): 1594 - Region: us-east1 Status: Degraded Performance Reason: Error rate above SLO: 9.66% (SLO: 10.00%)

### investigating, 2026-11-02 07:42 UTC

Service s.jina.ai is experiencing issues. - Current P99 latency: 8497ms (baseline: 8497ms) - Current error rate: 12.57% (baseline: 12.57%) - Request count (5min): 1750 - Region: us-east1 Status: Degraded Performance Reason: Error rate above SLO: 12.57% (SLO: 10.00%)