Fields missing across Jira Work Items for some users
Jira fields did not work in Work Items for some users. Viewing content, Search, and Automation for Jira were affected. Jira reports that the incident is resolved and lasted 28 minutes.
State
Resolved
Started
1 h ago
2026-11-02 00:10 UTC
Lasted
28 min
until 2026-11-02 00:38 UTC
Worst impact
Partial outage
Timeline
5 updatesInvestigating
19 min 68%
Monitoring
9 min 32%
Updates
Times in UTCAs posted by Jira
Our team has now identified a potential configuration change that appears to have caused this issue and has now reverted this change. We are now starting to see recovery across impacted operations for this issue and will be monitoring to check for a full recovery.
We have now confirmed that all field related operations across the Jira, Jira Software Management, Jira Work Management and Jira Product Discovery should now be fully operational. We apologize for any inconvenience this may have caused.
We are aware of an issue that is currently impacting fields across Work Items in Jira family products, including impacts to searching and automations on these fields. We are investigating with urgency and will update within one hour or sooner if we have further information to share.
Our team has now identified a potential configuration change that appears to have caused this issue and has now reverted this change. We are now starting to see recovery across impacted operations for this issue and will be monitoring to check for a full recovery.
We are aware of an issue that is currently impacting fields across Work Items in Jira family products, including impacts to searching and automations on these fields. We are investigating with urgency and will update within one hour or sooner if we have further information to share.
Affected components
3Follow Jira
Your coding agent knows when Jira is down, and tells you when a failure is theirs, not yours. You can also get Jira incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "jira" and tell me if Jira has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.cc/feed.xml?providers=jira/feed subscribe https://outages.cc/feed.xml?providers=jiraFAQ
Go from tracking outages to fixing production issues with Polylane.
Try Polylane