# Jira: Degraded performance of JIRA

- Provider: [Jira](https://outages.cc/jira.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-01 17:09 UTC
- Resolved: 2026-09-01 21:35 UTC (lasted 4 h 26 min)
- Components: Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira
- Official update: https://stspg.io/j81jwhmpzlrx

## Updates from Jira

### resolved, 2026-09-01 21:35 UTC

On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.

### monitoring, 2026-09-01 21:24 UTC

The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

### identified, 2026-09-01 20:33 UTC

Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.

### identified, 2026-09-01 18:27 UTC

We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.

### investigating, 2026-09-01 17:09 UTC

We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.