# Kernel: Captcha solver ERR_ZERO_BALANCE error

- Provider: [Kernel](https://outages.cc/kernel.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-20 07:30 UTC
- Resolved: 2026-10-20 07:56 UTC (lasted 26 min)
- Official update: https://status.kernel.sh

## Updates from Kernel

### resolved, 2026-10-20 07:56 UTC

This was resolved, apologies for the disruption.

### identified, 2026-10-20 07:30 UTC

Our captcha solver is not working. The issue has been identified and we are working on triage.