# Kinsta: Partial outage in London datacenter

- Provider: [Kinsta](https://outages.cc/kinsta.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-20 06:40 UTC
- Resolved: 2026-10-20 22:08 UTC (lasted 15 h 28 min)
- Components: London, United Kingdom data centers
- Official update: https://stspg.io/50z25jb4tx6z

## Updates from Kinsta

### resolved, 2026-10-20 22:08 UTC

The infrastructure has remained stable and this has been resolved.

### monitoring, 2026-10-20 12:06 UTC

All sites of the affected hosting machines are now back up and we're monitoring.

### identified, 2026-10-20 11:56 UTC

Due to a power event, our infrastructure provider had suffered an outage within europe-west2-b zone. The power event is mitigated. Partial mitigation to infrastructure services will be observed within the next 30 minutes and the remaining services will be mitigated there after. https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

### identified, 2026-10-20 10:38 UTC

There's a status page posted by our infrastructure provider and we are waiting for resolution: https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

### identified, 2026-10-20 08:20 UTC

It has been confirmed that the issue is origination from our cloud infrastructure provider. Their engineering team is working on providing a solution.

### investigating, 2026-10-20 06:40 UTC

We are currently investigating issues in London datacenter. It's a partial outage and our engineers are looking into it.