# Linear: EU sync failure

- Provider: [Linear](https://outages.cc/linear.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-09-27 10:56 UTC
- Resolved: 2026-09-27 12:02 UTC (lasted 1 h 6 min)
- Official update: https://linearstatus.com

## Updates from Linear

### resolved, 2026-10-01 17:50 UTC

We've published a post mortem with details on this incident including a timeline of events and prevention steps for the future:

### resolved, 2026-09-27 12:02 UTC

The issues affecting EU Linear users from 00:55 to 11:15 UTC today have been resolved and changes made offline should now be synced. Please reach out to [support@linear.app](mailto:support@linear.app) if you are experiencing issues. We apologize for the downtime and are continuing to implement changes to improve our resilience in the future.

### monitoring, 2026-09-27 11:15 UTC

We've identified a faulty deployment and a restart has reenabled connections. EU users should be able to access Linear now and changes offline should now be synced. Please reach out to support@linear.app if you are experiencing issues. Given the scope and impact of the incident, we will follow up with a detailed post-mortem.

### investigating, 2026-09-27 10:56 UTC

We are investigating an outage with our EU server. We'll post updates here as soon as possible.