# Akamai Cloud (Linode): Emerging Service Issue - API - All Regions

- Provider: [Akamai Cloud (Linode)](https://outages.cc/linode.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-08-13 18:46 UTC
- Resolved: 2026-08-14 00:26 UTC (lasted 5 h 40 min)
- Components: Cloud Manager and API
- Official update: https://stspg.io/qwq3924zp5zr

## Updates from Akamai Cloud (Linode)

### postmortem, 2026-08-17 17:38 UTC

On August 13th, 2026, at approximately 18:15 UTC, Akamai observed a brief service outage affecting [_api.linode.com_](http://api.linode.com). The total service interruption lasted for approximately 3 minutes, concluding at 18:18 UTC. Following the restoration of initial connectivity, elevated API response latency persisted through 19:06 UTC, causing slower response times and intermittent delays for customers interacting with API services. To address the performance impact, Akamai engineering teams identified a configuration discrepancy on the secondary caching infrastructure node that prevented it from absorbing the full traffic load after the failover. Engineers completed a controlled migration and moved request caching traffic back over to the primary host. Following this change, API latency rapidly decreased to normal operational levels. The initial condition was triggered by an unexpected reboot of the primary caching node's physical host. While redundant infrastructure was active,

### resolved, 2026-08-14 00:26 UTC

This incident has been resolved.

### monitoring, 2026-08-13 19:59 UTC

We are continuing to monitor for any further issues.

### monitoring, 2026-08-13 19:58 UTC

As of 19:30 UTC have been able to correct the issue affecting API in all regions. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket , please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

### investigating, 2026-08-13 18:46 UTC

Our team is investigating an emerging service issue affecting the API in all regions. We will share additional updates as we have more information.