# LiveKit: Intermittent connection timeouts in the Frankfurt region

- Provider: [LiveKit](https://outages.cc/livekit.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-16 10:55 UTC
- Resolved: 2026-10-16 11:59 UTC (lasted 1 h 4 min)
- Components: Europe Central - Real Time Communication, Regional Real Time Communication - Europe Central - Real Time Communication
- Official update: https://stspg.io/dqmd6knx66n1

## Updates from LiveKit

### resolved, 2026-10-16 11:59 UTC

This incident is resolved. Connections to the Frankfurt region have returned to normal.

### monitoring, 2026-10-16 11:15 UTC

We have applied a mitigation and new connections should no longer time out. We are monitoring to confirm that connection times have returned to normal.

### investigating, 2026-10-16 10:55 UTC

We are investigating intermittent timeouts when establishing new connections to our Frankfurt (EU) region. A small percentage of connection attempts may time out. We are working on a mitigation and will post an update as soon as possible.