# LiveKit: Investigating alerts for increased timeout error rates on ListParticipants APIs

- Provider: [LiveKit](https://outages.cc/livekit.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-08-12 18:34 UTC
- Resolved: 2026-08-12 20:09 UTC (lasted 1 h 35 min)
- Official update: https://stspg.io/3rz2x1rcg91j

## Updates from LiveKit

### resolved, 2026-08-12 20:09 UTC

Error rates on ListParticipants API requests recovered at 18:58 UTC and have remained stable since.

### monitoring, 2026-08-12 19:20 UTC

Error rates on ListParticipants API requests returned to normal as of 18:58 UTC. We will follow up with more details as soon possible.

### investigating, 2026-08-12 18:34 UTC

We are currently investigating alerts for elevated server error rates on ListParticipants APIs across multiple regions. The impact appears to be intermittent and limited to a subset of room-management API requests. We will follow up with more details as soon possible.