# LiveKit: Investigating longer than usual dashboard loading times

- Provider: [LiveKit](https://outages.cc/livekit.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-13 20:42 UTC
- Resolved: 2026-08-14 00:15 UTC (lasted 3 h 33 min)
- Components: Cloud Dashboard (cloud.livekit.io)
- Official update: https://stspg.io/pn809qn63hyb

## Updates from LiveKit

### resolved, 2026-08-14 00:15 UTC

We have resolved the incident as session load times have returned to baseline.

### monitoring, 2026-08-13 21:34 UTC

We are seeing a 5-10 minute delay in loading some sessions, but we are confident that no data is being lost. We are currently monitoring and will update again once ingestion times have returned to baseline.

### investigating, 2026-08-13 20:42 UTC

We are currently investigating longer than usual dashboard loading times. No services appear to be impacted and we don't expect any data to be lost.