# Loom: Customers unable to checkout with loom monthly plans

> Loom customers could not check out with Loom monthly plans. Loom reports that the issue is resolved and that customers can check out as expected. Loom did not state how long the issue lasted.

- Provider: [Loom](https://outages.cc/loom.md)
- Type: Incident
- State: resolved
- Worst impact: Operational
- Started: 2025-04-14 19:07 UTC
- Official update: https://stspg.io/hdw2wvq67gr6

## Updates from Loom

### resolved, 2026-11-01 17:18 UTC

This issue is now resolved and customers can checkout as expected.