# Mintlify: Investigating - Outage across Dashboard, Search, Authenticated Docs, MCP and Assistant

- Provider: [Mintlify](https://outages.cc/mintlify.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-09-02 19:04 UTC
- Resolved: 2026-09-03 00:37 UTC (lasted 5 h 33 min)
- Official update: https://status.mintlify.com

## Updates from Mintlify

### resolved, 2026-09-03 00:37 UTC

**Documentation updates restored** We have worked through the documentation update backlog and re-run all updates that were dropped during the disruption. New deploys and content updates are processing normally. We are continuing to monitor recovery before resolving the incident.

### monitoring, 2026-09-02 21:59 UTC

Core platform services are operational, but documentation updates, deploys, and commit checks remain delayed due to processing queue backlogs. We are actively draining the backlogs and restoring normal processing capacity. New updates may continue to experience delays during recovery. We’ll provide another update as processing returns to normal.

### monitoring, 2026-09-02 21:00 UTC

Database availability has been restored and all replica members are healthy. We are progressively scaling impacted services back up. Dashboard, documentation updates, search, MCP, and Assistant are recovering but may experience intermittent errors or elevated latency. Some authenticated sites remain affected by a separate DNS issue. We’re monitoring stability and continuing restoration.

### identified, 2026-09-02 19:51 UTC

We've identified the underlying database issue and database availability has been restored. We are now scaling impacted services back up in a controlled sequence while monitoring stability. Dashboard, documentation updates and deploys, search, MCP, GitHub Actions, Assistant, and authenticated documentation sites remain intermittently unavailable. We’ll provide another update as recovery progresses.

### investigating, 2026-09-02 19:23 UTC

The services that were previously restored are experiencing issues again. The following are currently unavailable: • Dashboard • Documentation updates - deploys and content updates are not going through • Doc search • MCP • Assistant • Authenticated documentation sites • GitHub Actions

### investigating, 2026-09-02 19:13 UTC

The following services have been restored and are operating normally: • Dashboard • Doc search • Assistant • Authenticated documentation sites We're continuing to work on restoring the remaining affected services: • Documentation updates - deploys and content updates are not going through • MCP - unavailable

### investigating, 2026-09-02 19:04 UTC

We're currently investigating an issue affecting the hot path for database requests. This is impacting the following services: • Authenticated documentation sites - unavailable • Dashboard - unavailable • Documentation updates - deploys and content updates are not going through • Doc search - unavailable • Assistant - unavailable • MCP - unavailable Unauthenticated (public) documentation sites remain fully available and are not affected by this incident