# monday.com: Identified issues with AI operations in the monday platform (Service Degradation for some models)

- Provider: [monday.com](https://outages.cc/monday.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-14 14:06 UTC
- Resolved: 2026-10-14 14:53 UTC (lasted 47 min)
- Components: Ai Functionality, US - Ai Functionality
- Official update: https://stspg.io/42rs0r86zn3j

## Updates from monday.com

### resolved, 2026-10-14 14:53 UTC

This incident has been resolved.

### monitoring, 2026-10-14 14:52 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-10-14 14:06 UTC

Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
