# Mux: Mux Data Collection Latency

- Provider: [Mux](https://outages.cc/mux.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-21 22:21 UTC
- Resolved: 2026-10-21 23:47 UTC (lasted 1 h 26 min)
- Components: Mux Data - Data Collection
- Official update: https://stspg.io/g67z2c2rynl3

## Updates from Mux

### resolved, 2026-10-21 23:47 UTC

This incident has been resolved. For a subset of customers, our ingestion pipeline was unresponsive to incoming beacons at 22:04 UTC. While our SDKs are programmed to retry, there is the potential for delayed or lost beacons at and around that time. Delayed/lost beacons would disrupt our realtime metrics and alerting. Missing beacons may also result in some missing event data for views being generated at that time.

### monitoring, 2026-10-21 22:51 UTC

The system has recovered at 22:28 UTC and we are monitoring the results.

### investigating, 2026-10-21 22:21 UTC

We are experiencing some latency in collecting beacons, beginning 22:04 UTC. Investigation is underway.