# Mux: Elevated API Latency

- Provider: [Mux](https://outages.cc/mux.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-09 23:04 UTC
- Resolved: 2026-10-10 00:05 UTC (lasted 1 h)
- Components: Mux Video - VOD
- Official update: https://stspg.io/pl10jdmdc58m

## Updates from Mux

### resolved, 2026-10-10 00:05 UTC

This incident has been resolved.

### monitoring, 2026-10-09 23:21 UTC

The issue has been identified and it was related to our cloud provider hosting our API. API latency has returned to normal levels, and we’re continuing to monitor stability. We apologize for the disruption.

### investigating, 2026-10-09 23:04 UTC

We are continuing to investigate this issue.

### investigating, 2026-10-09 23:04 UTC

From 22:10 to 22:50 UTC we experience elevated latency for video routes, we are currently investigating the root cause.