# Nebius: Token Factory 503 errors in eu-west2

- Provider: [Nebius](https://outages.cc/nebius.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-24 13:22 UTC
- Resolved: 2026-10-24 14:24 UTC (lasted 1 h 2 min)
- Components: Token Factory, EU-WEST2 - Token Factory
- Official update: https://stspg.io/69pr4zj1yxjj

## Updates from Nebius

### resolved, 2026-10-24 14:24 UTC

The issue has been resolved.

### monitoring, 2026-10-24 14:05 UTC

Some customers receive 503 errors from Token Factory dedicated endpoints in eu-west2. We have identified the cause and applied the fix. The team is monitoring the results.

### investigating, 2026-10-24 13:22 UTC

Some customers receive 503 errors from Token Factory endpoints in eu-west2. We are investigating and determining the full scope of the issue.