ES-2331065
Neon reports degraded Database Connectivity and Project/Branch Operations in AWS us-east-2. Neon reported slow compute startup times and later confirmed that the issue is mitigated. Neon resolved the incident at 21:03 UTC on November 02 2026, 30 minutes after it started.
State
Resolved
Started
1 h ago
2026-11-02 20:33 UTC
Lasted
30 min
until 2026-11-02 21:03 UTC
Worst impact
Degraded
Timeline
4 updatesInvestigating
30 min 100%
Updates
Times in UTCAs posted by Neon
Between 17:30 UTC and 19:44 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may have encountered slow compute startup times. The issue has been mitigated, and we are monitoring to confirm full recovery.
Beginning around 19:30 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may encounter slow compute startup times. The cause has been identified and we are seeing recovery.
Beginning around 19:30 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may encounter slow compute startup times. This issue is being actively investigated.
Affected components
3Neon in the last 90 days
Full historyIncidents in 90 days
1
Days with an incident
1
Median duration
30 min
This incident
About the median
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Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.cc/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "neon" and tell me if Neon has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
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