# New Relic: Data Irregularities for US region

- Provider: [New Relic](https://outages.cc/newrelic.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-25 19:57 UTC
- Resolved: 2026-09-25 22:33 UTC (lasted 2 h 36 min)
- Components: APM : US, APM Agent : US, Browser : US, Browser Agent : US, Infrastructure : US, Event API : US, Logs : US, Incident Intelligence API : US, Mobile : US, Infrastructure Agent : US, NRQL : US, Log API : US, Serverless : US, Metric API : US, Synthetics : US, Mobile Agent : US, OTLP API : US, Trace API : US, Data Ingest : US - APM Agent : US, Data Ingest : US - Browser Agent : US, Data Ingest : US - Event API : US, Data Ingest : US - Incident Intelligence API : US, Data Ingest : US - Infrastructure Agent : US, Data Ingest : US - Log API : US, Data Ingest : US - Metric API : US, Data Ingest : US - Mobile Agent : US, Data Ingest : US - OTLP API : US, Data Ingest : US - Trace API : US, Data Ingest : US - Synthetics : US, Alert Notifications : US - APM : US, Alert Notifications : US - Browser : US, Alert Notifications : US - Infrastructure : US, Alert Notifications : US - Logs : US, Alert Notifications : US - Mobile : US, Alert Notifications : US - NRQL : US, Alert Notifications : US - Serverless : US, Alert Notifications : US - Synthetics : US
- Official update: https://stspg.io/fy25q1yq6dkr

## Updates from New Relic

### resolved, 2026-09-25 22:33 UTC

Between 19:24 UTC and 22:04 UTC, a subset of customers in the US region may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing or suppressed alert notifications for related data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

### identified, 2026-09-25 22:18 UTC

At this time, we are seeing increased recovery of impacted services related to delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data in the US region.

### identified, 2026-09-25 21:27 UTC

We continue seeing recovery for impacted services as we work to resolve this service interruption where a subset of customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Alerts are no longer suppressed.

### investigating, 2026-09-25 20:39 UTC

We are seeing recovery from some impacted services as we continue investigating a service interruption where a subset of customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Affected alerts are currently being suppressed.

### investigating, 2026-09-25 20:15 UTC

We are continuing to investigate a service interruption where a subset of customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Affected alerts are currently being suppressed.

### investigating, 2026-09-25 19:57 UTC

We are currently investigating a service interruption where a subset of customers may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Affected alerts are currently being suppressed.