# New Relic: Salesforce Service Disruption

- Provider: [New Relic](https://outages.cc/newrelic.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-09-16 10:08 UTC
- Resolved: 2026-09-16 15:40 UTC (lasted 5 h 32 min)
- Official update: https://stspg.io/3nr4l7r7nnwj

## Updates from New Relic

### resolved, 2026-09-16 15:40 UTC

All in-app services have returned to normal operations. Please reach out to New Relic support for assistance with any issues.

### monitoring, 2026-09-16 10:08 UTC

If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form