# 1Password: Some users are unable to view vault profiles using the web interface

- Provider: [1Password](https://outages.cc/onepassword.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-16 17:31 UTC
- Resolved: 2026-10-16 17:42 UTC (lasted 11 min)
- Components: Admin console, USA/Global - Admin console, Canada - Admin console, Europe - Admin console, Enterprise - Admin console
- Official update: https://stspg.io/9037pn59hmjn

## Updates from 1Password

### resolved, 2026-10-16 17:42 UTC

A fix has been deployed and this issue is now resolved.

### identified, 2026-10-16 17:31 UTC

When choosing to view a vault profile using the web interface, a blank page is displayed instead. Our engineering team has found the root cause and are working towards deploying a fix.