# OVHcloud: [GRA1][Web Hosting] - Multiple Filerz and Cluster024 incident notification

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-07 16:10 UTC
- Resolved: 2026-10-07 19:44 UTC (lasted 3 h 34 min)
- Components: Cluster107, Cluster111, Cluster115, Cluster120, Cluster123, Cluster126, Cluster127, Cluster128, Cluster130, Cluster131, Cluster024, Web Hosting || Datacenter GRA - Cluster107, Web Hosting || Datacenter GRA - Cluster111, Web Hosting || Datacenter GRA - Cluster115, Web Hosting || Datacenter GRA - Cluster120, Web Hosting || Datacenter GRA - Cluster123, Web Hosting || Datacenter GRA - Cluster126, Web Hosting || Datacenter GRA - Cluster127, Web Hosting || Datacenter GRA - Cluster128, Web Hosting || Datacenter GRA - Cluster130, Web Hosting || Datacenter GRA - Cluster131, Web Hosting || Datacenter GRA - Cluster024
- Official update: https://stspg.io/yllx09m9mhx9

## Updates from OVHcloud

### resolved, 2026-10-07 19:44 UTC

We are pleased to inform you that the incident affecting our Web Hosting offering on the specific filerz located in cluster107, cluster111, cluster115, cluster120, cluster123, cluster126, cluster127, cluster128, cluster130 and cluster131. And websites hosted on Cluster024 has been resolved. Start time : 07/10/2026 15:33 UTC End time : 07/10/2026 17:00 UTC Root Cause : This incident was caused by another incident : https://bare-metal-servers.status-ovhcloud.com/incidents/s6kx6svxg4q9 We apologize for any inconvenience caused and appreciate your understanding.

### monitoring, 2026-10-07 17:10 UTC

Service has been fully restored since 07/10/2026 17:00 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 07/10/2026 15:33 UTC Impacted Service(s) : Multiple filerz were temporarily unreachable on Web Hosting. Also, Cluster024 was temporarily unavailable. List of concerned Filerz: - filerz1003 - filerz1018 - filerz1019 - filerz1514 - filerz1518 - filerz1595 - filerz1599 - filerz1917 - filerz194 - filerz230 - filerz25 - filerz380 - filerz381 - filerz382 - filerz386 - filerz396 - filerz455 - filerz524 - filerz60 - filerz76 Customers Impact : Customers were temporarily unable to access their websites hosted in the filerz listed and in Cluster024. Root Cause : This incident is caused by another incident : https://bare-metal-servers.status-ovhcloud.com/incidents/s6kx6svxg4q9 We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-10-07 16:10 UTC

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific filerz located in cluster107, cluster111, cluster115, cluster120, cluster123, cluster126, cluster127, cluster128, cluster130 and cluster131. And websites hosted on Cluster024. Here are some supplementary details : Start time : 07/10/2026 15:33 UTC Impacted Service(s) : Multiple filerz are temporarily unreachable on Web Hosting. Also, Cluster024 is temporarily unavailable. List of concerned Filerz: - filerz1003 - filerz1018 - filerz1019 - filerz1514 - filerz1518 - filerz1595 - filerz1599 - filerz1917 - filerz194 - filerz230 - filerz25 - filerz380 - filerz381 - filerz382 - filerz386 - filerz396 - filerz455 - filerz524 - filerz60 - filerz76 Customers Impact : Customers are temporarily unable to access their websites hosted in the filerz listed and in Cluster024. Root Cause : This incident is caused by another incident : https://bare-metal-servers.st