# OVHcloud: [SBG3][Hosted Private Cloud] - VMware Vsphere Racks S346A07/S346A08 Incident Notification

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-09 10:00 UTC
- Resolved: 2026-10-09 13:38 UTC (lasted 3 h 38 min)
- Components: Compute, Managed VMware vSphere || SBG - Compute
- Official update: https://stspg.io/hnszh8hvvrn3

## Updates from OVHcloud

### resolved, 2026-10-09 13:38 UTC

We are pleased to inform you that the incident affecting our Managed VMware vSphere offering has been resolved. Start time : 09/10/2026 09:37 UTC End time : 09/10/2026 13:37 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-10-09 10:21 UTC

We are continuing to investigate this issue.

### investigating, 2026-10-09 10:00 UTC

We are currently investigating an incident affecting our Public VMware Cloud Foundation offering, which is causing temporary availability issue in the Racks S346A07/S346A08. Here are some supplementary details : Start time : 09/10/2026 09:37 UTC Impacted Service(s) : All servers in the racks S346A07/S346A08 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.