# OVHcloud: [CA][Customer service] API unreachable

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-08-31 15:17 UTC
- Resolved: 2026-08-31 15:53 UTC (lasted 36 min)
- Components: CA, Control panel & API || Control panel - CA, Control panel & API || api.ovh.com - CA
- Official update: https://stspg.io/bwvwth9nm855

## Updates from OVHcloud

### resolved, 2026-08-31 15:53 UTC

We are pleased to inform you that the incident affecting our Control panel & API offering has been resolved. Start time : 31/08/2026 15:10 UTC End time : 31/08/2026 15:25 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-08-31 15:17 UTC

Start time: 31/08/2026 15:10 UTC Service impact: OVHcloud API is temporarily unreachable impacting services management from Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel. This has no impact on your infrastructures health. Our technical teams are working on the issue. Update will be posted as significant progress is made.