# OVHcloud: [CA][Customer service] API/Control panel/Order funnel degraded service

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-28 08:16 UTC
- Resolved: 2026-09-28 08:32 UTC (lasted 16 min)
- Components: CA, Control panel & API || Control panel - CA, Control panel & API || api.ovh.com - CA
- Official update: https://stspg.io/mm8n7xpwbpp7

## Updates from OVHcloud

### resolved, 2026-09-28 08:32 UTC

We are pleased to inform you that the incident affecting our Control panel & API offering has been resolved. Start time : 28/09/2026 08:08 UTC End time : 28/09/2026 08:31 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-09-28 08:16 UTC

Start time: 28/09/2026 08:08 UTC Service impact: High error rates and high response times have been detected on API impacting Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel. Our technical teams are working on the issue. Update will be posted as significant progress is made.