# OVHcloud: [GLOBAL][Web Cloud] - VOIP Incident Notification

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-21 20:09 UTC
- Resolved: 2026-10-22 11:54 UTC (lasted 15 h 45 min)
- Components: Conferences, Provisioning, VoIP || Services - Conferences, VoIP || Services - Provisioning
- Official update: https://stspg.io/hl1zy3mt7src

## Updates from OVHcloud

### resolved, 2026-10-22 11:54 UTC

We are pleased to inform you that the incident affecting our VoIP offering has been resolved. Start time : 21/10/2026 19:52 UTC End time : 22/10/2026 11:52 UTC Root Cause : This incident was caused by our provider. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-10-21 20:09 UTC

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VOIP offer. Here are some supplementary details : Start time : 21/10/2026 19:52 UTC Impacted Service(s) : MMB is currently unavailable. Customers Impact : Customers cannot access their management interface. Telephony services (lines, calls) are not affected. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.