# OVHcloud: [BHS5][Dedicated Servers] - Racks T05B28, T05B29 incident notification

> OVHcloud reports that some Dedicated Servers in racks T05B28 and T05B29 in BHS5 were temporarily unavailable. OVHcloud states that the incident is resolved. It lasted about 60 minutes.

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-03 07:13 UTC
- Resolved: 2026-11-03 08:01 UTC (lasted 48 min)
- Components: BHS, Dedicated Servers || Global Infrastructure - BHS
- Official update: https://stspg.io/x1ls04v2vngw

## Updates from OVHcloud

### identified, 2026-11-03 08:15 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering in the racks T05B28 and T05B29 in BHS5. The root cause has been identified. Please find the details of this incident below : Start time : 03/11/2026 07:01 UTC Impacted Service(s) : Some servers in the racks T05B28 and T05B29 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### resolved, 2026-11-03 08:01 UTC

We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved. Please find the details of this incident below : Start time : 03/11/2026 07:01 UTC End time : 03/11/2026 08:01 UTC Impacted Service(s) : Some servers in the racks T05B28 and T05B29 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located on the specified racks. Root Cause : This incident was caused by a cooling system issue. We thank you for your understanding and patience throughout this incident.

### resolved, 2026-11-03 08:01 UTC

We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved. Please find the details of this incident below : Start time : 03/11/2026 07:01 UTC End time : 03/11/2026 08:01 UTC Impacted Service(s) : Some servers in the racks T05B28 and T05B29 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located on the specified racks. Root Cause : This incident was caused by a cooling system issue. We thank you for your understanding and patience throughout this incident.

### identified, 2026-11-03 07:33 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering in the racks T05B28 and T05B29 in BHS5. The root cause has been identified. Please find the details of this incident below : Start time : 03/11/2026 07:01 UTC Impacted Service(s) : Some servers in the racks T05B28 and T05B29 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-03 07:30 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering in the racks T05B27, T05B28 and T05B29 in BHS5. The root cause has been identified. Please find the details of this incident below : Start time : 03/11/2026 07:01 UTC Impacted Service(s) : Some servers in the racks T05B27, T05B28 and T05B29 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-03 07:15 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering in the racks T05B27 and T05B28 in BHS5. The root cause has been identified. Please find the details of this incident below : Start time : 03/11/2026 07:01 UTC Impacted Service(s) : Some servers in the racks T05B27 and T05B28 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.