# OVHcloud: [US/SYD][Infrastructure] - Backbone incident notification

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-11-04 14:34 UTC
- Resolved: 2026-11-04 14:34 UTC (lasted 1 min)
- Components: Infrastructure || Backbone
- Official update: https://stspg.io/px4vt7wwcw65

## Updates from OVHcloud

### resolved, 2026-11-04 14:34 UTC

We would like to inform you that an incident affected our Infrastructure offering. This incident has since been resolved. Please find the details of this incident below : Start time : 04/11/2026 13:37 UTC End time : 04/11/2026 14:00 UTC Impacted Service(s) : Increased latency was observed on the link between US and SYD. Customers Impact : Customers may have experienced increased latency when accessing their services passing from US and SYD. Root Cause : This incident was caused by our provider. We thank you for your understanding and patience throughout this incident.